Support
Stuck on an install, or something not behaving the way the docs say? Here is every way to reach us — Discord is the fastest.
Documentation
Version history, install notes and update guides for every Crux script.
Browse the changelogDiscord
Where the team lives. Open a ticket and someone picks it up in the support channel.
Join the serverQUESTIONS, ANSWERED
There's no separate sign-up form — click Login and sign in with your FiveM (Cfx.re) account, the same one you use to buy assets. That single sign-in is your Crux Studio account; your purchases and order history live under My Account once you're signed in.
Our official support is available through our Discord server. Open a support ticket, and our team will assist you with technical issues, installation questions, and product-related support.
Please include the product name, your framework and version (QBCore, QBox, or ESX), any relevant server console errors, screenshots if applicable, and details about what you have already tried.
Purchases are processed automatically once your payment is successfully completed. Check your Cfx.re Portal account first. If you still do not have access, open a support ticket and include your order or transaction details.
Your purchased assets are linked to your Cfx.re account. You can access and manage them through the Cfx.re Portal.
Yes. If you are experiencing installation issues, open a ticket in our Discord server. Please provide the product name, framework, installation details, and any errors you are receiving.
Yes. We provide support for issues related to our products. Please provide clear details, error messages, screenshots, or videos so our team can investigate the issue more efficiently.
Our support covers products as they are provided. Custom development, major modifications, or changes to a script may not be included, but you can contact us on Discord to discuss what may be possible.
We aim to respond as quickly as possible. Response times may vary depending on ticket volume and the complexity of the issue.
We will do our best to assist, but support may be limited if the original files or core functionality have been heavily modified. Whenever possible, test the issue using the original version before opening a ticket.
Never share sensitive information such as passwords, private keys, database credentials, or other confidential server information. If sensitive details are required for troubleshooting, our support team will guide you on a safe way to proceed.
